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Poor information management is predominant in construction projects and tends to have a negative effect on project outcomes. The use of technology, in particular building information modelling (BIM), has been promoted to address information management issues. However, the adoption of BIM is fraught with challenges, such as a lack of standardisation and difficulties in effectively adopting standards such as ISO 19650. This research aims to deepen knowledge and improve the management of BIM standards, particularly in using ISO 19650 to collaboratively deliver construction projects by applying process modelling techniques. By employing a mixed-methods approach that combines document analysis and qualitative interviews, this study critically examines the principles and requirements of ISO 19650 and their practical implications. It focuses on how process modelling can clarify complex concepts and improve information management. The findings indicate that process modelling significantly aids in comprehending ISO 19650, making its intricate concepts more accessible to multidisciplinary teams, enhancing stakeholder communication, improving project execution efficiency, and reducing errors and rework. Furthermore, this research emphasises the need to distinguish ISO 19650-derived elements from those adapted from other sources to ensure transparency and integrity in project management practices. The main implications of this study are two-fold. From a research perspective, it contributes to the academic discourse by addressing a critical gap in the literature, which has largely focused on BIM technology implementation rather than the processes and workflows necessary for effective standard adoption. From a practical perspective, this study promotes transparency and integrity in project management practices, enabling organisations to adopt and adhere to standardised practices more effectively in collaborative environments.
Abanda et al. (Wed,) studied this question.