Key points are not available for this paper at this time.
This paper describes ongoing work with the Australian Government to detect, assess, summarise, and report messages of interest for crisis coordination published by Twitter. The developed platform and client tools, collectively termed the Emergency Situation Awareness - Automated Web Text Mining (ESA-AWTM) system, demonstrate how relevant Twitter messages can be identified and utilised to inform the situation awareness of an emergency incident as it unfolds.
Cameron et al. (Mon,) studied this question.
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