Artificial intelligence (AI) has emerged as a transformative technology in the field of library and information science, reshaping traditional library practices and services in the digital age. This paper examines the concept of artificial intelligence and its various applications in libraries, including intelligent information retrieval, cataloging and classification, virtual reference services, recommendation systems, digitization, and research support. The paper highlights the key benefits of AI, such as automation of routine tasks, personalized user services, efficient collection development, smart space management, and enhanced scholarly communication. This study also discusses the major challenges and limitations associated with the adoption of AI in libraries, including high implementation costs, shortage of skilled professionals, data privacy concerns, ethical issues, algorithmic bias, and resistance to change. Furthermore, this paper emphasizes the evolving role of library professionals in the AI era, encompassing roles such as technology facilitators, ethical guardians, data managers, and user educators. Finally, this paper explores the future possibilities of AI in libraries, stressing the need for strategic planning, continuous skill development, and responsible integration of AI to develop smart, inclusive, and user-centric libraries.
Mangale et al. (2026) studied this question.