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July 17, 2019California Management Review193 citationsOpen Access

Keeping Humans in the Loop: Pooling Knowledge through Artificial Swarm Intelligence to Improve Business Decision Making

LMLynn E. MetcalfDADavid AskayLRLouis Rosenberg

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Abstract

This article explores how a collaboration technology called Artificial Swarm Intelligence (ASI) addresses the limitations associated with group decision making, amplifies the intelligence of human groups, and facilitates better business decisions. It demonstrates of how ASI has been used by businesses to harness the diverse perspectives that individual participants bring to groups and to facilitate convergence upon decisions. It advances the understanding of how artificial intelligence (AI) can be used to enhance, rather than replace, teams as they collaborate to make business decisions.

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Metcalf et al. (2019) studied this question.

synapsesocial.com/papers/6a06c23a72f0218126582479https://doi.org/10.1177/0008125619862256
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