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Bug tracking systems are important tools that guide the maintenance activities of software developers. The utility of these systems is hampered by an excessive number of duplicate bug reports-in some projects as many as a quarter of all reports are duplicates. Developers must manually identify duplicate bug reports, but this identification process is time-consuming and exacerbates the already high cost of software maintenance. We propose a system that automatically classifies duplicate bug reports as they arrive to save developer time. This system uses surface features, textual semantics, and graph clustering to predict duplicate status. Using a dataset of 29,000 bug reports from the Mozilla project, we perform experiments that include a simulation of a real-time bug reporting environment. Our system is able to reduce development cost by filtering out 8% of duplicate bug reports while allowing at least one report for each real defect to reach developers.
Jalbert et al. (Tue,) studied this question.