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The emergence of online transportation has caused conflict with conventional transportation. This conflict does not only occur in developing countries such as Indonesia but in developed countries as well. This article tries to illustrate the causes of conflicts between online and conventional transportation as well as the resolution efforts that exist in several countries in dealing with the conflicts. Therefore, it can give consideration in dealing with the conflict by looking at the existing conflict resolution as a middle way. The method used in this article to answer the research question was the literature review of previous journals, books, reports, and research that discuss related topics. The results showed that the conflict between online and conventional transportations was caused by the majority of external factors which included differences in standards that online transportation did not do as conventional transportation did. From the results of the conflict resolution, there were several countries whose conflict resolutions led to a win-win solution and a win-lose solution. In the end, this paper tries to conclude the conflict resolution that can be done in an effort to resolve conflicts between online and conventional transportation which is beneficial to both parties (winwin solution). Further implications are discussed in this article.
Wijayanto et al. (Mon,) studied this question.
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