Supply Chain Resilience during the COVID-19 pandemic

The ongoing COVID-19 pandemic has underlined the importance of Resilient Supply Chains across all industries, as companies are struggling to overcome the severe disruptions caused by the pandemic. The present study utilizes the Dynamic Capabilities View (DCV) framework, aiming to examine the main factors that contribute to the development of robust supply chains. This empirical research answers the call for further investigation about the key elements that constitute a durable supply chain, on the one hand, and the lessons learned during the global covid-19 crisis, on the other. The study proposes a conceptual framework that includes five factors: (a) three factors related to supply chain management in rapidly changing environments, (b) top management commitment and (c) firm performance. The examination of the proposed conceptual framework was conducted using a newly developed structured questionnaire that was distributed to a sample of manufacturing organizations. CEOs and supply chain managers were selected as key respondents, due to their knowledge and expertise. More specifically, research hypotheses were tested via Structural Equation Modeling (SEM) techniques. Results underline the impact of supply chain dynamic capabilities, such as agility, ambidexterity and resilience on firm performance.