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After 7 years of traditional IT delivery, Gap Inc.Direct decided to adopt Agile. This experience report discusses three key factors that contributed to our successful (and ongoing) Agile transformation: 1. Ambitious Pilot Project, 2. Massive Investment in Continuous Integration, 3. Rethinking our Assets. The choices we made might seem risky and even counter-intuitive, but understanding them could help other organizations consider different points of view and priorities as they embark on the transition to Agile. Additionally, we will identify ongoing challenges and what is left in our transformation backlog.
Goodman et al. (2008) studied this question.