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April 1, 1980Academy of Management Review

Toward a Core Typology of Service Organizations

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PMPeter K. MillsNMNewton Margulies

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Mills et al. (1980) studied this question.

synapsesocial.com/papers/6a12938692637892a9a6d7b1https://doi.org/10.5465/amr.1980.4288746
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