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September 9, 2013Journal of Knowledge Management

Do you know your valuable customers?

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Authors

SWStefan WilhelmSGStefan GueldenbergWGWolfgang H. Güttel

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Cite This Study

Wilhelm et al. (2013) studied this question.

synapsesocial.com/papers/6a1fe95775fc4a116b2e4b8dhttps://doi.org/10.1108/jkm-12-2012-0385
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