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The purpose of this study is to explore the various factors linked to individuals and organisational information systems that influence the success of knowledge-sharing and affect both internal and external knowledge transfer. A descriptive approach was used to review companies' experiences of knowledge-sharing and the influencing factors. A framework was created to describe the relationships between factors affecting knowledge-sharing. The results suggest that factors inhibiting or facilitating the phases of knowledge management can be grouped by personal and organisational context. The findings will show both academics and practitioners the significance of knowledge-sharing in enabling organisations to work effectively.
Nuaimi et al. (Wed,) studied this question.