The aim in this section of the report is to analyse perceptions of infrastructure and service delivery since 1994 by comparing two Human Sciences Research Council (HSRC) surveys of public attitudes, conducted between December 1998 and November 1999. Questions addressed are to what extent are services provided improving or worsening? Who are the beneficiaries of these services and where do they live? Before providing analysis of service delivery perceptions, the public's perceptions of what government should focus on is discussed, so are the importance of services at local area.
Human Sciences Research Council (Wed,) studied this question.