Leonard L. Berry
Customer Service Quality and Loyalty
Texas A&M University
About
Research focus
Customer Service Quality and Loyalty
Impact
329 pubs · 113,332 cites · h-index 80
Affiliations
Work Experience
Texas A&M University
2015 - 2025
Institute for Healthcare Improvement
2016 - 2025
Henry Ford Health System
2017 - 2025
Texas A&M University System
2006 - 2025
Mitchell Institute
1987 - 2024