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Jan Wieseke | Synapse

JW

Jan Wieseke

Customer Service Quality and Loyalty

Salzburg University of Applied Sciences

About

Research focus

Customer Service Quality and Loyalty

Impact

149 pubs · 6,535 cites · h-index 38

Affiliations

Work Experience

Salzburg University of Applied Sciences

2025 - 2025

Ruhr University Bochum

2008 - 2025

Loughborough University

2014 - 2023

European School of Management and Technology

2014 - 2023

Bochum University of Applied Sciences

2019 - 2021

Publications