A pervasive cognitive asymmetry exists between designers and users, and contemporary furniture form design often struggles to accommodate and balance multi-dimensional user affective requirements. To address these challenges, this study proposes an intelligent optimization design method for furniture form that enhances the universality of user research and the balance of design decision-making. First, representative URs are extracted from online user review texts collected through web crawling. These URs are then classified into three-dimensional quality attributes using the refined Kano’s model, thereby identifying the key URs. Second, a decomposition table of furniture design characteristics (DCs) is constructed. Third, the multi-objective red-billed blue magpie optimizer (MORBMO) is employed to automatically generate a Pareto solution set that satisfies the multi-dimensional key URs, from which the final optimal solution is determined. The proposed method improves the objectivity and granularity of user research, assists furniture enterprises in prioritizing product development, and enhances user satisfaction across multiple affective dimensions. Furthermore, it provides enterprises with flexible choices among diverse alternatives, thereby mitigating the asymmetry inherent in furniture form design.
Fu et al. (Fri,) studied this question.