Key points are not available for this paper at this time.
Purpose: Evaluated satisfaction of employees of a public administration unit, indicating factors determining the increase in the level of satisfaction and problem areas in this area. Methodology: The theoretical part was review of available literature. The empirical part contains the results of a survey conducted by means of an online questionnaire among employees of the chosen City Hall. The survey was conducted with 182 respondents. The survey targeted all organizational levels of the unit. Findings: The results indicate a problem in the flow of information and communication in the office, which negatively affect the job satisfaction of officials. Employees built very good, strong relationships among themselves and with their superiors. Officials consider salary levels inadequate in relation to the increase in job responsibilities. Implications: Prepared report which include tips was shared to management of the Bydgoszcz City Hall. There are simple possibilities to improve job satisfaction in workplace. Originality/value: In the City Hall was never research job satisfaction of the employees. This survey study was first.
Kamil Rezmer (Wed,) studied this question.