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The safe disposal of municipal waste is very important in promoting a healthy environment. High-quality public services and promoting competition in the waste management sector leads to the formation of private sector participation (PSP) to handle solid waste management in Kaduna. A multi-stage sampling technique was adopted which involves dividing the local government into localities. Stage two involves the purposive sampling technique which was adopted in selecting locality with high population and low population density areas, a total of 400 households from both strata were interviewed. Descriptive statistics was used to analyse the information from the questionnaires and results were presented using frequency tables and charts. The findings revealed that quality of service among the PSP operators recorded high success in the high-income areas and much less in the low and medium-income areas. On average, industry productivity was 5.63 tonnes per day per vehicle. 12 out of which in the study area were above this average and in meeting increased productivity, year of experience in operations, number of trips made, number of times trucks were serviced, and adhering to regulatory agency requirements were among the factors influencing company’s productivity in the state. It also shows less effectiveness of the system in waste management in the area. The study, therefore, recommends that regulatory agency should be more aggressive in playing their statutory roles of managing the PSP operators.
Babajo et al. (Fri,) studied this question.