Workplace Policy Implementation and Organizational Efficiency from The Perspective Work from Home (WFH)

Year of 2020 has witnessed a rapid change in employee's working pattern. Work flexibility has evolved significantly over the years, with the past and current scenarios reflecting changing attitudes towards work arrangements. Many organizations now offer flexible work hours, allowing employees to adjust their schedules to better suit their personal needs and preferences. However, the inequalities in digital technology and the nature of work throughout the world ensure that this working arrangement is uncertain for most employees in Malaysia to be the "new normal". Work From Home (WFH) or telework is considered as an alternative way to organize work. The purpose of this study is to investigate the workplace policy implementation and organizational efficiency from the perspective WFH based on identified factors. The adaption level of flexibility arrangements is continuous after the outbreak from last few years. The samples of employees who WFH and above 18 years old were given questionnaire via Google Doc. Based on a quantitative survey on 353 employees in Malaysia, using eViews are found technological, individual, family, and organizational factors by Baruch and Nicholson are significantly impact on employees' work performance.