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The article reveals the relevance of the issue of increasing the efficiency of the use of the banking institution's resources.The concept of "efficiency" has been studied.The main role of the innovative development of banks at the current stage and the favorable impact of innovations on the activity of banks, which is aimed at increasing competitiveness, increasing the trust of customers in banking organizations, are determined and improvement of activity efficiency.The main theoretical approaches to understanding the concepts of "innovation" and "banking innovation" are indicated.Specific features and directions of implementation of innovative technologies in banking activity are identified, among which can be attributed: financial component, technological component, and organizational and structural component.The importance of the use of innovative technologies by the bank for more efficient use of the banking institution's resources is described.The role of artificial intelligence in banking is considered.The possibilities of resource optimization through the development of digital service channels and mobile applications were analyzed.Blockchain technologies and other modern innovations in the transformation of banking were studied.The importance of using data analytics for credit risk assessment and identification of suspicious transactions, reduction of financial losses is revealed.The problems of cyber security of the banking sector and the possibilities of ensuring security and improving the level of customer service were analyzed.The disadvantages and advantages of implementing these technologies, as well as their potential for efficiency, are revealed.The rationality of the use of innovative technologies with the aim of increasing the efficiency of the use of № 2(2) 2024 233 resources is analyzed, and the ways of its implementation in the activity of a banking institution are highlighted.
Владика et al. (Sun,) studied this question.