What type of study is this?

This is a Quantitative Study study.

October 19, 2025

The Role of Job Satisfaction and Psychological Well-Being in Improving Employee Performance (Study in Pt. Ihi Power Service Indonesia)

Key Points

Burnout negatively impacts employee performance, indicating that managing burnout is crucial for organizations.
Job satisfaction significantly improves employee performance, suggesting that enhancing job satisfaction is a key strategy.
Psychological well-being positively influences job satisfaction, emphasizing its importance in workplace settings.
Non-probability purposive sampling was used to gather data from 107 employees, providing insights specific to PT. IHI Power Service Indonesia.

Abstract

This study aims to examine the effect of burnout on employee performance, with job satisfaction and psychological well-being as mediating variables. The research employs a quantitative approach, collecting data through questionnaires distributed to employees of PT. IHI Power Service Indonesia. The sampling technique used in this study is non-probability sampling, specifically the purposive sampling method, with a sample size of 107 respondents. Data analysis was conducted using Partial Least Squares (PLS) through the SmartPLS 4. The results indicate that burnout has a significant negative effect on employee performance and job satisfaction but has a non-significant negative effect on psychological well-being. Psychological well-being has a significant positive effect on job satisfaction, and job satisfaction has a significant positive effect on employee performance. Furthermore, job satisfaction is proven to mediate the relationship between burnout and employee performance in a significantly negative manner, whereas psychological well-being does not mediate the relationship between burnout and job satisfaction. These findings underscore the importance of managing burnout and enhancing job satisfaction to support employee performance.

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