Purpose The study has conducted a bibliometric analysis to explore the impact of digital platform working on employee well-being. It has sought to identify the consequences of digital work by examining current research trends. The findings are intended to inform future research and guide the development of the policies to enhance employee well-being. Design/methodology/approach In this paper, the authors employed a bibliometric analysis method complemented by thematic analysis to draw inferences from 76 articles retrieved from the Scopus database for the duration of 11 years (2013–2024). The analysis was conducted using the Biblioshiny package of R and VOSviewer software to understand the impact of digital platforms on employee well-being. Findings The analysis revealed a substantial rise in the publications from 2021 onwards. Additionally, the most influential paper focusing on digital platforms received 748 citations (Google Scholar, December 2025). The United Kingdom emerged as the top contributing country, followed by the United States and India, while Vili Lehdonvirta was identified as the most frequently cited author. Moreover, keyword co-occurrence analysis revealed seven distinct thematic clusters, highlighting new trends and providing directions for further research. The future directions have also been classified and discussed according to the thematic dimensions identified through the analysis. Research limitations/implications This study has underscored the need for managers to prioritize work–life balance, mental health, equitable and fair treatment for its workforce, especially for women and gig workers, to prevent burnout and promote well-being. By leveraging employee feedback, improving working conditions and integrating technology management, organizations can foster a supportive and inclusive environment that enhances productivity and positive employee experiences. Originality/value This paper has provided critical insights into how digital platforms influence employee well-being, emphasizing the urgent need for organizations to balance productivity with employee well-being. Its findings have laid a transformative foundation for future research, guiding organizations toward more sustainable and supportive work environments.
Sharma et al. (Fri,) studied this question.