Purpose Emotional intelligence is a key capability for managers in today’s workplaces. The purpose of this paper is to provide managers with practical strategies to develop and strengthen their own emotional intelligence and to support its development within their organization. Design/methodology/approach This conceptual paper uses a four-dimension emotional intelligence framework consisting of self-awareness, social awareness, self-management and relationship management. It integrates foundational theory with practice-based examples from various industries and contexts. Findings This paper presents practical strategies that managers can use to apply emotional intelligence in everyday workplace interactions. It also outlines how managers can actively develop emotional intelligence in individuals and teams. Each of the strategies is illustrated with a real-world example, making it easy for managers to apply them. Research limitations/implications As a conceptual paper, this study does not include empirical data. Future research could test the proposed strategies across diverse cultural, industry and organisational contexts to evaluate their effectiveness. Practical implications Managers can use the strategies to strengthen their own emotional intelligence and to support its development across individuals and teams. Originality/value This paper bridges foundational emotional intelligence theory with contemporary management practices, offering a practice-oriented guide for those seeking to manage with emotional intelligence.
Bathula et al. (Tue,) studied this question.