The paper discusses sociolinguistic characteristics of artificial intelligence, a man-made programmable machine intellect designed to perform actions traditionally considered intellectual. The article clarifies the attributes of intelligence in everyday and academic thinking: common everyday situations require prudence and resourcefulness; in psychological terms, learning ability and problem-solving ability are emphasized; in philosophical understanding, the levels of intelligence – from the ability to think abstractly to the ability to operate with high-order ideas – turn to be important. The material used is data obtained from question-and-answer dialogues with online artificial intelligence. Intentional functions of communication with artificial intelligence for humans consist primarily in searching and clarifying various information; AI programmed responses are reduced to reporting the necessary information, while the robot avoids conflicts when responding to provocative statements. The following behavioral norms can be traced in the reactions of the voice assistant Alissa to different types of initiative statements: demonstration of polite and kind attitude to the communication partner, observance of etiquette behavior models, reaction in the question form in case of insufficient information, and imitation of natural emotional reactions. In detailed answers to questions that elicit emotional reactions to certain stimuli, artificial intelligence expresses the opinions of those who designed it. Communication with a robot should be built on the recognition of the machine as a useful tool, but not as a human being. While verbal responses from artificial intelligence are quite in line with the standards of institutional communication, whenever a situation allows for ambiguity of interpretation in the context of artistic perception of reality, such responses cannot yet be deemed satisfactory.
V. I. Karasik (Sun,) studied this question.