Designing an AI-Based Therapeutic Reading Guide Process for Emotional Support

Key Points

• The aim is to propose a process combining generative AI with reading therapy to support users' emotions.
• Literature review to design a four-stage therapeutic reading guide process.
• In-depth interviews with three experts in psychological counseling and reading programs to verify applicability.
• Focus on distributing therapeutic roles between AI and books.
• Experts found that a slowly deepening exploration structure through a single book helps user engagement.
• AI’s rational empathy and one-on-one interactions can lower psychological barriers compared to group counseling.
• Incorporation of trauma keyword blocking enhances ethical safety and a community connection feature augments the service.