This article examines the problems of information support in the healthcare sector from the standpoint of records management science. Contemporary medical practice depends on intensive information exchange, and the quality of clinical decisions, institutional performance, and patient safety is closely linked to the reliability, consistency, and accessibility of medical documentation. The study analyzes the functional characteristics of medical documents, the organization of information flows, the implementation of electronic medical records, major digital challenges, and the standardization of medical data within healthcare systems. Particular attention is given to the organizational, technological, legal, and methodological dimensions that shape healthcare information support. Drawing on the principles of records management, the article identifies current weaknesses affecting healthcare information systems and outlines practical and scientifically grounded measures for their improvement. The analysis incorporates both national and international experience and proposes recommendations aimed at optimizing document flows, strengthening information security, improving interoperability, and supporting evidence-based healthcare governance.
İsmayılov et al. (Thu,) studied this question.