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This research examines how patient-centered communication influences the relationship between information overload and health anxiety.

May 6, 2026American Journal of Health Promotion0 citations

Investigating Internet Use and Patient Engagement: The Moderating Role of Patient-Centered Communication on Information Overload and Health Anxiety

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HSHae Yeon SeoLouisiana State University WPWei PengWashington State University SJSultana Ismet JerinWashington State University

Key Points

This research examines how patient-centered communication influences the relationship between information overload and health anxiety.
Investigated the moderating role of patient-centered communication on information overload and health anxiety.
Analyzed data related to patient engagement and communication methods in clinical settings.
Patient engagement is positively correlated with improved health outcomes.
Effective patient-centered communication mitigates the effects of information overload on health anxiety.

Abstract

= -0.003, 95% CI -0.007, -0.001), but not at high levels.ConclusionThis study suggests that healthcare providers should take continuing PCC education to overcome generic barriers that patients encounter both online and in clinical settings, thereby improving health outcomes.

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Investigating Internet Use and Patient Engagement: The Moderating Role of Patient-Centered Communication on Information Overload and Health Anxiety

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Abstract

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