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This article and the book around which it is based Collis & Moonen (2001) Flexible Learning in a Digital World: experiences and expectations (London, Kogan Page), is about changes in learning, teaching, the support and enterprise of education, and the role of technology in those changes. It considers these changes in a broad and integrated way using flexible learning as the integrating concept.
Collis et al. (Sun,) studied this question.