E‐business model design, classification, and measurements

Abstract “Business model” is one of the latest buzzwords in the Internet and electronic business world. This article has the ambition to give this term a more rigorous content. The objective is threefold. The first objective is to propose a theoretical e‐business model framework for doing business in the Internet era. The second is to propose a multidimensional classification‐scheme for e‐Business Models, as opposed to the actual tendency in academic literature to use two‐dimensional classifications. The final objective is to define critical success factors, based on a field study in order to find out and compare the performance indicators used by e‐business firms that are competing with similar business models. © 2002 John Wiley & Sons, Inc.