What question did this study set out to answer?

To examine the evolving roles of extension professionals in supporting at-risk clientele and the necessity of an effective framework.

May 28, 2026

Extension Professionals' Ever-Changing Roles when Working with At-Risk Clientele

Key Points

To examine the evolving roles of extension professionals in supporting at-risk clientele and the necessity of an effective framework.
Implemented the Cooperative Extension At-Risk Service Model as a framework for professionals.
Evaluated the effectiveness and outcomes of the model in client education and practice adoption.
Extension professionals reported improved clarity in their roles while working with at-risk clientele.
Clients showed increased adoption of improved practices, indicating successful guidance from professionals.

Abstract

Extension's role is to educate participants of its programs and measure impact upon clientele. While Extension professionals are educators, the at-risk clientele have many issues that supersede education. Therefore, a framework from which the Extension professional can operate in order to clarify roles and visualize outcomes for clientele is necessary. Extension professionals can use the Cooperative Extension At-Risk Service Model as this framework. This will assist them in moving clients to adopt improved practices while maintaining boundaries in the professional relationship.

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