What question did this study set out to answer?

The aim is to review and rank the critical success factors influencing total quality management in Indian manufacturing companies.

June 21, 2011

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Identifying and ranking critical success factors for implementation of total quality management in the Indian manufacturing industry using TOPSIS

HKHarjeev K. KhannaNational Institute of Technical Teachers’ Training and Research DSDeergha SharmaThe NorthCap University SLS.C. LaroiyaRayat Bahra University

Key Points

The aim is to review and rank the critical success factors influencing total quality management in Indian manufacturing companies.
Reviewed literature on critical success factors for TQM.
Utilized ranking methodology to assess the factors within the industry.
Identified key factors essential for TQM implementation in Indian manufacturing.
Ranked these factors to prioritize for successful TQM adoption.

Abstract

Purpose – The purpose of this paper is to review critical success factors (CSFs) of total quality management (TQM), and to rank these in the Indian manufacturing industry.

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Cite This Study

Khanna et al. (Tue,) studied this question.

synapsesocial.com/papers/6a1d607233e2df9c962f6955 https://doi.org/https://doi.org/10.1108/15982681111140598

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