What question did this study set out to answer?

The aim is to evaluate whether using auditor letterhead for second requests leads to improved response rates.

June 15, 2026

Improving the Results of Second Request Confirmation Procedures.

RFRichard G. File BWBart H. WardOklahoma City University

Key Points

The aim is to evaluate whether using auditor letterhead for second requests leads to improved response rates.
Analyzed affirmative confirmations received from second requests
Measured time required for the alternative confirmation procedure
Assessed time spent on confirmations noting exceptions
Notable increase in response rates when using auditor letterhead observed
Reduced time required for completing confirmations was recorded
Fewer exceptions noted in confirmations with auditor letterhead

Abstract

Abstract Examines validity of the suggestion that switching to auditor letterhead for second requests will increase response rates. Number of affirmative confirmations received from second request; Time required for alternative procedure; Time spent on confirmations noting exceptions.

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Cite This Study

File et al. (Wed,) studied this question.

synapsesocial.com/papers/6a2f984ba1cfeec490829576 https://doi.org/https://doi.org/10.2308/ajpt-9509264794

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