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August 17, 2025

TikTok’s Impact on Generation Z’s Mental Health and Social Relationships

Key Points

TikTok influences both positive mental health outcomes and social relationships in Generation Z, with notable effects on self-confidence and self-expression.
Findings show that 17-22 year-olds using TikTok reported increases in self-confidence but also struggles with social anxiety and feelings of inadequacy.
Descriptive qualitative methods including interviews were used to gather insights from TikTok users in a specific community.
The implications point to the need for enhanced digital literacy and mentorship to mitigate adverse effects on social interactions.

Abstract

This study aims to understand the impact of TikTok social media use on the mental health of Generation Z in social relationships. As one of the most popular digital platforms among today's youth, TikTok significantly shapes its users' mindset, emotions, and social behaviour. This study used a qualitative approach with descriptive methods, through in-depth interviews and observations of several residents aged 17-22 years old around the Griya Martubung area who actively use TikTok. The findings indicate that TikTok has both positive and negative impacts on the mental health of Generation Z. Positive impacts include increased self-confidence, self-expression, and access to information. However, negative impacts include social anxiety, feelings of inadequacy, and dependence on social views in the form of likes and comments. Several respondents experienced decreased direct interactions in social relationships due to a greater focus on online interactions. This study emphasises the importance of digital literacy and the role of mentors from the surrounding environment to prevent TikTok use from negatively impacting the mental health and quality of Generation Z's social relationships.

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