The study reported on this paper explored the significance of implementing quality assurance measures in schools to enhance learner performance. The research was conducted in six secondary schools within the Tshwane West District, with two principals, two deputy principals and two departmental heads purposively selected as participants. As integral members of the School Management Teams (SMTs), these individuals play a pivotal role in managing school operations and ensuring effective teaching and learning. Using a qualitative research approach, data were gathered through interviews which were transcribed and analysed within an interpretive paradigm to uncover recurring themes in participants’ perspectives on quality assurance. The findings indicate that while SMTs acknowledge the critical role of quality assurance in upholding educational standards, challenges such as time constraints and workload often impede effective implementation. The study advocates for the empowerment of SMTs and other relevant stakeholders through the provision of greater authority and resources to develop and implement school-specific quality assurance frameworks. This support is essential for fostering sustained improvements in educational delivery and learner outcomes. The study concludes that quality assurance facilitates monitoring, supervision, control and moderation as key processes in upholding educational standards.
Khutwane et al. (Sat,) studied this question.
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