Information Technology Enabled Systems (ITES) have emerged as vital tools for improving agricultural extension by enabling timely access to information and advisory services. This study examined the utilization patterns of ITES among farmers in Krishnagiri district, Tamil Nadu, India, and identified key challenges in their use. An ex-post facto research design was adopted, and 120 digitally literate farmers were selected using stratified random sampling based on digital literacy scores and mobile ownership. Data were collected through a pre-tested interview schedule and analyzed using descriptive statistics. Results indicated that nearly half of the respondents demonstrated medium utilization of ITES, primarily influenced by factors such as extension agency contact, information-seeking behavior, and ownership of ICT gadgets. Constraints reported included lack of training, limited digital skills, and high maintenance costs. The findings highlight the need for localized content, hands-on training, and improved technical support to enhance ITES adoption and effectiveness in rural agriculture.
Meenambigai et al. (Sat,) studied this question.
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