This paper proposes a comprehensive digital transformation framework (DTF) for small and medium-sized enterprises (SMEs), aiming to facilitate their smooth digital transformation. The framework encompasses four key modules: strategic planning, process optimization, technology implementation, and cultural change. Through systematic theoretical analysis and case study research, the paper demonstrates the application effects of the DTF in various SMEs. It is found that SMEs applying the DTF have significantly enhanced market competitiveness and operational efficiency, with an average annual revenue increase of over 50% (Zhu, J., et al., 2023). By conducting in-depth analyses of two specific cases, the paper further validates the effectiveness and feasibility of the DTF in practical operations, providing replicable experience and methods for other SMEs. Finally, the paper offers suggestions for optimizing the DTF for SMEs in different industries and sizes, providing direction for future research and practice.
Shuang Liu (Wed,) studied this question.