This Teaching Paper presents a structured glossary of 22 foundational terms in digital collaboration, spanning technologies, security practices, and organizational models. Each entry is paired with a practical note for application in non-profit and resource-constrained contexts. A case study illustrates how cloud-based solutions, asynchronous communication, and task management improved volunteer coordination in a humanitarian NGO. Reflection questions and implementation tips make the glossary both a reference and a learning tool. By clarifying terminology, non-profits can strengthen planning, adoption, and training for digital and hybrid work environments.
Anna Neya Kazanskaia (Wed,) studied this question.