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Abstract: This article examines the importance of human-centered leadership approaches grounded in principles of empathy, respect, and courage. After introducing the concept through the author's experience as an organizational consultant and researcher, the article reviews research demonstrating that addressing employees' basic psychological needs for autonomy, competence, relatedness and purpose significantly enhances motivation, well-being and performance. Additionally, empirical studies show supportive leadership behaviors have physiological impact in reducing stress while increasing trust and cooperation. The article then outlines core strategies including cultivating empathy, respect and courage, providing advice on developing these capacities. Finally, practical examples from technology, non-profit and manufacturing sectors illustrate human-centered leadership implementation through empathetic culture changes and inclusive problem-solving with courage during times of change and uncertainty.
Jonathan Westover (Wed,) studied this question.