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Insurance is very important in economic activity because in addition to providing protection against possible losses, it also encourages the growth of other economic activities. In this case, insurance provides protection against extraordinary hazards such as earthquakes, fires, strikes, and others. These dangers do not cause significant losses. The existence of this protection encourages economic growth in other fields because entrepreneurs do not hesitate to maintain their business and increase capital. The purpose of this study is to determine the implementation of Artificial Intelligence (AI) implementation in Insurance Companies. This type of research is descriptive qualitative research with the acquisition of secondary data directly obtained in journals and books. The results show that the insurance sector has experienced significant development over the past few decades. These developments are influenced by a variety of factors, including changes in technology such as the use of AI, regulation, and consumer needs.
Sundari et al. (Mon,) studied this question.