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This study explores the complicated relationship between employee satisfaction, work life balance and workplace culture in the context of Delhi's fivebstar hotels. Given the fierce competition and focus on providing outstanding guest experiences in the hospitality sector, it is critical to comprehend how workplace culture contributes to employee satisfaction. Using a mixedbmethods approach, information was gathered from staff members including top level management to lower level staff at Delhi's five star hotels. A well-structured questionnaire has been used for collection of data. The study looks at important aspects of workplace culture, such as work life balance initiatives, freedom of speech, communication techniques, employee recognition programs, and organizational ideals, and how this affect worker satisfaction. According to preliminary research, having a strong workplace culture with open communication, encouraging leadership, chances for professional development, and a friendly work atmosphere greatly raises levels of satisfaction. The study provides insightful information about the processes through which workplace culture shapes employee perceptions and experiences, emphasizing the significance of fostering a positive and inclusive culture in star hotels to improve employee satisfaction, retention, and overall organizational performance. On the other hand, negative aspects like a lack of communication, hierarchical barriers, inadequate recognition, and a poor work life balance negatively influence job satisfaction among hotel employees has been incorporated.
Soyav et al. (Tue,) studied this question.