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In the contemporary landscape, consumer purchasing decisions heavily rely on customer reviews available on various e-commerce platforms. However, the process of acquiring information for a product involves reading numerous reviews across multiple sites, leading to a significant investment of time. Addressing this challenge, this research study introduces an innovative solution—a web application, where the user simply inputs the product name, and the application that leverages Artificial Intelligence (AI), comprehensively collects, and analyzes reviews from online sources, presenting a succinct review summary of the product.
Smilarubavathy et al. (Wed,) studied this question.
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