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The study aims to understand the process of using technological tools, and the possible barriers faced, within the context of the Pará pandemic scenario. The pandemic has transformed the world, isolating people at home by converting homes into offices, classrooms, offices and others. Digital access grew exponentially, it was the mechanism that provided the continuity of the world's dynamics, especially social media, considering the speed of resolution of personal, professional, health and other issues, using tools like WhatsApp, Facebook, mobile applications, among others, within existing technologies (smartphone, tablet, notebook, desktop PC). The survey method for data collection was adopted. Word Excel was used as a statistical analysis process. The results point to ways of improving Internet connection services and new forms of digital tools that can make life easier for their users.
Mendonça et al. (Fri,) studied this question.