PT Susi Catering is a catering company that provides food services for events such as weddings, offices, and religious celebrations. The manual ordering process, typically handled via WhatsApp or phone calls, often leads to errors and inefficiencies. To address these challenges, this study developed a mobile food ordering application using Android Studio and Firebase. The system was built with the Waterfall method through stages of requirement analysis, system design, implementation, and testing. The application supports two roles: user and admin. Features include user registration, login, food package selection, order forms, pondokan menu options, order history, and real-time chat. Admins can manage orders and communicate with users. Testing demonstrated that the application improved efficiency and accuracy compared to the manual process. The research highlights the effectiveness of mobile applications in enhancing catering service operations.
Prayuda et al. (Wed,) studied this question.
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