Sharing knowledge has become essential for organisational success in the knowledge-driven economy of today. Organisations are using enterprise social networks (ESNs) more and more to encourage knowledge exchange among their staff members. The incentive of individuals to share their knowledge is just one of several elements that affect knowledge sharing behaviour (KSB) on ESN. In order to promote KSB on ESN, this study investigates the function of motivation. The study discovers that motivation considerably moderates the association between KSB and ESNs using survey data from 405 operational personnel working in the telecom industry. In order to match motivation and KSB on ESNs, organisations might use customised incentive schemes. Furthermore, theoretical foundation of the study is Social Capital theory, in order to effectively accept cultural variations, multinational organisations may need to consider a variety of motivational approaches from different countries. The research adds to the expanding body of studies that emphasises the significance of motivation in predicting knowledge-sharing behaviour and linkages within ESNs.
Fazil et al. (Wed,) studied this question.