A multi-actor collaborative governance pattern of crisis communication: Computational grounded analysis based on BERTopic

Key Points

• Crisis communication patterns often involve multiple actors, facilitating better information dissemination during emergencies.
• The analysis uses the BERTopic computational method to extract themes from crisis communication data and identify key actors.
• This approach highlights how social networks influence collaboration and communication effectiveness during crises.
• Findings may enable improved governance strategies through data-driven insights in future crisis management.