Organizations increasingly depend on information systems to coordinate work, manage resources, and enable decision‑making. Yet the success of these systems hinges not only on technical design but also on whether employees choose to adopt and continue using them. This study applies the Technology Acceptance Model (TAM) to examine how perceptions of ease and usefulness shape attitudes and intentions toward system use. A survey of 110 employees revealed that usefulness strongly predicts favorable attitudes, while ease of use indirectly supports adoption by enhancing perceived utility. The findings highlight practical strategies for managers: simplify design, tailor training to roles, and maintain responsive support structures.
Solar et al. (Wed,) studied this question.