细节管控模式应用于门诊采血过程的效果分析

Key Points

• To investigate the impact of detail control model on the outpatient blood collection process and service quality.
• Selected 1600 patients from January 2023 to January 2025 at outpatient blood collection center.
• Randomly assigned patients into observation and control groups, each with 800 cases.
• Control group received standard blood collection management while observation group implemented detail control model.
• Compared success rates, patient satisfaction, and adverse event rates between both groups.
• The observation group showed a significantly higher success rate in blood collection compared to the control group.
• Patients in the observation group reported greater satisfaction.
• The incidence of adverse events was lower in the observation group, with significant statistical differences (P < 0.05).