Industry 4.0, HPWS, change resistance and business outcomes: a mediating and moderating study

Key Points

• This research aims to understand how change resistance impacts business outcomes in the context of Industry 4.0 and High-Performance Work Systems (HPWS).
• Literature review on Industry 4.0 and HPWS
• Analysis of mediating and moderating effects
• Quantitative analysis of business outcomes
• Identified significant mediating effects of HPWS on business outcomes
• Found that change resistance negatively impacts performance
• Demonstrated varying impacts of context on change processes

Abstract