Key points are not available for this paper at this time.
This study examined the status, challenges, and opportunities for egovernment transformation in Tanzania. The study begins by examining the status, challenges, and opportunities of e-government as a potential driver of government transformation. Expert survey results and a SWOT analysis were applied to analyzing the current challenges critical to the initiation, development, and implementation of e-government in Tanzania. Data were collected from Tanzania from May to June 2014 using a focus group discussion and field observations as well as a documentary review. The three factors of technology, social e-transformation, and institutional docility were discussed to see whether they positively or negatively affect e-government transformation. The study found that (1) a reluctance towards transparency and accountability, (2) an avalanche of technology, and (3) an illusion of innovation and technological misfortune led to a stagnant e-government process, yielding more corruption and conflict of competing interests in the whole transformation process. These problems substantially affect technology and social e-transformation whereas institutions become more docile. From the e-government Master Plan to technology policy instruments, including IT/ICT infrastructure policy, information and data privacy and confidentiality, and cybercrimes policy were amongst the most critical challenges. An implication for the successful institutionalization of e-government transformation is that leadership should strategically embrace developing sustainability, planning, coordination, optimization, and integration of IT/ICT infrastructure projects for the betterment of e-government transformation.
Constantine et al. (Wed,) studied this question.