Supply Chain Flexibility and Post-pandemic Resilience

Abstract The COVID-19 outbreak in 2020–2021 caused unprecedented disruptions to global supply networks. Companies worldwide faced significant challenges as they dealt with the unexpected surge in demand for specific goods and services. This study delves into the importance of supply chain coordination (SCCO), supply chain resilience (SCRE), and supply chain robustness (SCRB), considering supply chain flexibility (SCFL) and Internet of Things and Big Data Analytics (IoT-BDA) integration. We explore how SCFL influences SCCO, SCRE, and SCRB, enhancing supply chain performance (SCFP). Using a cross sectional approach, we collected survey-based responses to ensure comprehensive representation from the supply chain domain. A total of 217 complete responses were collected and analyzed using AMOS 20. The findings suggest that SCCO, SCRE, and SCRB act as mediators between SCFL and IoT-BDA. However, statistical significance between SCCO and SCRB with SCRE was not established. The study emphasizes the robust predictive nature of SCFL, highlighting its pivotal role in fostering SCCO, SCRE, and SCBR through empirical evidence. Furthermore, it emphasizes the influence of SCFL on enhancing SCFP, particularly in the post-pandemic era.