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State-of-the-art research in the field is reviewed with emphasis on the impacts of physical environmental quality on worker satisfaction and job performance. The review focuses on three main topic areas: physical comfort and task instrumentality, privacy and social interaction, and symbolic identification. Within each topic area, recommendations are made for planning and design. The article concludes with a discussion of emerging issues in office design and evaluation, including the effects of technological advances on worker satisfac tion and performance.
Jean Wineman (Sat,) studied this question.